New collections. Familiar uncertainties.
Across 173 products, shoppers asked about sizing, silhouettes, materials and restocks. Every drop created more pages needing useful, specific guidance.
From finding the fit to finishing the outfit.
Twini answers product questions and suggests complementary pieces from the catalogue, alongside delivery and returns guidance.
Thousands of questions, answered in context.
Since deployment, the assistant delivered 19,459 answers and 14,925 recommendations, with cart additions and attributed sales tracked separately.
Cumulative activity since launch reported by Twini, without a specified date range. Attributed products sold are not a controlled measurement of incremental purchases.
A better brief for every product page.
Product-level Insights reveal recurring concerns. Issues flag missing measurements, fabric details and sizing information, turning conversations into specific editorial improvements.
