Turn product questions
into orders.
Twini answers shoppers’ questions directly on your product page, using your catalog and brand knowledge. Help customers choose, right where they shop.
“Twini answers the questions our shoppers used to bounce on. Sizing, fit, fabric, shipping.”
- Revenue per visitor
- +13.78%
- Average order value
- +9.62%
- Conversion rate
- +3.79%
Your products.
Their next answer.
with a little less volume. ♡
Revenue per visitor
IN GOOD COMPANY
Help shoppers choose.
Measure the difference.
♡ HearsA better experience.
A measurable difference.
Meet Hears With Twini active, revenue per visitor lifted 14%, driven mostly by a strong AOV increase.
Revenue per visitor in Hears’
50/50 A/B test.
experience. Always.24/7
Answers that help
shoppers choose.
Product answers and relevant recommendations.
Built into your Shopify store.
Every question. A reason to buy.
Turn hesitation into confidence. Your product pages answer, adapt, and guide each shopper to the right decision.
Book a demoWhat your brand knows.
Where shoppers need it.
Twini brings your Shopify catalog and brand knowledge together, then puts it to work in every shopping conversation. The questions shoppers ask show you what to make clearer next.
Shopify catalogProducts, variants and imagesSYNCYour catalog.
Your knowledge.
Your brand’s voice.
How is Twini different from a support chatbot?
Twini is an AI sales agent that lives on your product pages. It helps shoppers before they buy: answering product questions, resolving doubts, and guiding them toward the right products.
How does Twini work with Shopify?
Twini connects to your product catalog and uses your product information, policies, FAQs, and other knowledge sources to answer shoppers’ questions. Book a demo to explore the setup for your store.
Can Twini match our brand’s tone of voice?
Yes. You can set the behavior and voice of your agent, so its answers feel consistent with your brand.
How does Twini help with AI discovery?
Twini turns shopper questions into structured FAQs and product information. This gives search engines and AI systems richer context to understand and surface your products.
How can we measure Twini’s impact?
Track revenue per visitor, conversion rate and average order value across your store. Hears used a 50/50 A/B test that included visitors who never chatted. A controlled comparison helps distinguish additional revenue from sales attributed to the assistant.
Read the Hears A/B testMore conversions.
Higher order values.
See how Twini can help turn your existing traffic into more revenue.
Book a demo