An appliance has to suit the home.
Before buying, shoppers compare models and ask about surfaces, safety and maintenance. Product specifications alone leave practical questions unresolved.
A specialist trained on the manuals.
Twini uses the catalogue and actual product manuals to explain differences and usage. A homepage chatbar helps customers before they select a model.
Help at the moment of consideration.
During the reported period, Twini produced 15,853 answers and 7,826 recommendations alongside the cart and sales activity shown above.
Three months of assistant activity reported by Twini. Product sales are attributed to the assistant and are not a controlled estimate of additional sales.
Useful before and after delivery.
Manual-based guidance supports ownership questions too. Insights grouped 57 recurring questions to reveal opportunities for clearer guides and product information.
